The scope of this forum is to exchange operational experience and best practices, as well as coordinate and align the operational systems development efforts across the Nordics.

The participants will be the people involved in the day2day operational activities e.g. NOC managers, senior operational or OS development personel. Initially the forum members are appointed by the NREN's
The subjects to be discussed will be e.g. as listed below.
  • Operational procedures
  • OOH surveillance and support
  • Escalation and handover procedures and issues
  • Trouble ticket systems
  • Surveillance systems
  • Inventory systems
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