Unscheduled (SUNET) Templates:
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Link flap (Single link one customer + subcustomer)
Choose : RED/GREEN
Service: SU-40000xx <-- Mandatory when closing
Affected organisations: HJ, JTH <-- Mandatory
Description: The link between SUNET and XX on the green/red network flapped several times.
Impact: Loss of redundancy during the outages.
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Link down (Single link one customer + subcustomer)
Choose: RED/GREEN
Service: SU-40000xx <-- Mandatory when closing
Affected organisations: HJ, JTH <-- Mandatory
Description: Link down on the red/green network between SUNET and XX.
Impact: Loss of redundancy.
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Loss of signal (Multiple customers)
Choose: RED/GREEN
Service: SU-40000xx, SU-40000xx <-- Mandatory when closing
Affected organisations: HJ, JTH, CTH <-- Mandatory
Description: Loss of signal on the red/green network between SITE and SITE.
Impact: Loss of redundancy for dual homed customers, loss of connectivity for single homed customers.
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Equipment failure (Multiple customers)
Choose: RED/GREEN , SITE
Service: SU-40000xx, SU-40000xx <-- Mandatory when closing
Equipment: m1fre, WG_421_G_Imp <-- Mandatory when closing
Affected organisations: HJ, JTH, CTH <-- Mandatory
Description: We have a equipment failure on the red/green network in SITE.
Impact: Loss of redundancy for dual homed customers, loss of connectivity for single homed customers.
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Equipment failure (One customer)
Choose: RED/GREEN , SITE
Service: SU-40000xx, SU-40000xx <-- Mandatory when closing
Equipment: m1fre, WG_421_G_Imp <-- Mandatory when closing
Affected organisations: HJ <-- Mandatory
Description: We have a equipment failure on the red/green network in SITE.
Impact: Loss of redundancy.
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Scheduled (SUNET) Templates:
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Fiber maintenance / Planned maintenance
Choose: RED/GREEN , WEST, SOUTH, NORTH, SITE
Service: SU-S000XXX, SU-S000XXX ...
Connection: 40016141 <-- Mandatory
Affected organisations: CBF, LTU, LTU-STUD, MIUN, NDGF, SUNET, NETNOD, NORRNOD, SLU, UmU
Description: Our fiber supplier will perform service affecting work on the north/south/west/blue green/red network (between/in SITE and SITE).
Impact:
Loss of connectivity for singlehomed customers.
Loss of redundancy for multihomed customers.
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Router maintenance / Planned maintenance
Service: SU-S000XXX, SU-S000XXX ...
Equipment: m1fre, c2sth, a1sth
Affected organisations: CBF, LTU, LTU-STUD, MIUN, NDGF, SUNET, NETNOD, NORRNOD, SLU, UmU
Description: SUNET will perform router software upgrades. Short outages is expected during the upgrade procedure
when Routing Engines are switched.
Impact:
Loss of connectivity for singlehomed customers and loss of redundancy for multihomed customers.
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Hardware maintenance / Planned maintenance
Choose: RED/GREEN, west/south/north, transponder/amplifier/PIC, SITE
Service: SU-S000XXX, SU-S000XXX ... <-- Mandatory when closing
Equipment: m1fre, WG_421_G_Imp <-- Mandatory when closing
Affected organisations: CBF, LTU, LTU-STUD <-- Mandatory
Description: Our supplier will swap a faulty transponder/amplifier/PIC in SITE
Impact:
Loss of connectivity for singlehomed customers and loss of redundancy for multihomed customers on the west/south/north red/green network.
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Service/software maintenance / Planned maintenance
Service: Connect, Mailfilter <-- Mandatory
Equipment: se-tug-acp1, e-mailfilter01 <-- Mandatory when closing
Affected organisations: SUNET <-- Mandatory
Description: SUNET will perform maintenance on the SERVICE (Adobe Connect system.)
Impact:
SERVICE (Adobe Connect) will be unavailable during the maintenance.
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