Table of content

Participants

Name

Short

Organisation

Comment

Stefan Liström

SL

NORDUnet

 

Jani Sirpoma

JS

Funet


Teemu Kiviniemi

TK

Funet

 

Vegard Vesterheim

VV

UNINETT

 

Marius Olafsson

MO

RHnet

 

Jonny Lundin

JL

NORDUnet

 

Jörgen Qvist

JQ

NORDUnet

Present the first half of the meeting

Fredrik Pettai

FP

NORDUnet

Only present during his presentation of DNS

Agenda

Minutes of meeting

Introductions and setting the agenda

Following additions to the agenda was made
Jörgen will give an update from the service forum
Pettai will talk about DNS and reflection attacks

NREN Operational updates

Service forum update

Lots of talk on procurement, specially services that we do not produce ourselves.
NORDUnet going to rerun the mobile and desktop synchronization tender on behalf of SUNET, UNINETT, Funet and possibly Deic.
It was discussed how we put a framework in place for running these procurements, lots of legal aspects and how do we create a generic model that works for all Nordic countries, how do we handle software development for services (e.g. connecting the federations)? These topics will be continually discussed in the service forum.
Roundtable on the service outlook for respective NRENs:
RHnet - only network
UNINETT - more services are being developed, offered and used by customers
Vegard think it would be useful with more coordination or discussion between the respective NRENs about the service operations
Funet - also seeing more services (other than network) being relevant
E.g. Filesender service in production and use

NREN development update

Splunk - there is a model for doing it collaboratively. Fairly simple but expensive, however there will approximately be a 50% gain when doing it together.
NORDUnet will write some information and a proposal that will be circulated to the NRENs.
NORDUnet is putting NCS in production to automate filter (AS-path and prefix) updates on routers
Funet use scripts for AS-path and to mass configure core routers

TF-NOC update - SL

Last meeting in Ireland in June
Developers from Icinga and Cacti presented
Teemu presented how Nagios at Funet were used
Next meeting 12-13 December in Poland
Topics are among other things project NOCs & ticket systems
Jonny asked about which ticket systems are used in the respective NRENs
RT in UNINETT, Funet and RHnet. Redmine also used in UNINETT

DNS reflection - FP

There have been some DNS and reflection attack recently against Swedish government organistions and banks
Reflection attacks are "powerful" but relatively few. It is possible to amplify the traffic by easy means of using a reflection attack.
Pettai will start patching the DNS (authorative name servers) servers in SUNET and NORDUnet to limit the possible
amplification achieved with reflection attacks. Pettai recommended the other NRENs to do the same.

Enterprise Architecture discussion - VV

UNINETT has recently started looking into "Enterprise
Architecture", partly based on ideas from TOGAF. One aspect of this is
the concepts of "service lifecycles", ie the processes for establishing,
maintaining, and decommissioning services, and the different roles
involved in the different phases. Related to this again are the
procedures for service operations, where of course the UNINETT NOC
plays a central part. UNINETT has started using BPMN (Business Process
Modelling Notation) for describing processes, and Håvard Kusslid and Vegard have
been responsible for drawing processes related to Operations. They have
tried to reuse some concepts from ITIL in their work. This work is
ongoing, but they are curious about whether other Nordic NRENs have done
any similar work.
Stefan - SUNET have looked at simliar things but to a very small extent
Teemu - Finish universities build their own enterprice architecture
AP Vegard - send example processes and datamodel

Time to discuss other service operation

VV - Would be interesting to discuss the different datamodels (over email or at next meeting)

AOB and next meeting

F2F meeting in Copenhagen, late March or early April
AP Stefan - setup doodle for next meeting