Page History

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Field takes start and end times in UTC format. It doesn't accept overlapping values. Description is optional.

tts_jira_outage.png

History based action update

Field shows in UI as a normal text field. After saving previous values are printed above the field and they are not editable.

tts_history_field.png

Total outage calculation

Total outage is automatically calculated after the ticket is saved.

Calculation is done with a custom post function.

tts_outage_calc.png

Calculated outage is filled in uneditable text field Total outage.
See also: Validators

Scope Selection

New text field appears when value "other" is chosen for scope.

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Related tickets is placed on tab Knowledge management.

related_tickets.png

Problem start / end with outages

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