...
Functionality | JIRA | RT |
|---|---|---|
"Responsibility assignment (WLA)" | x | x |
Reassignment ("internal" issues) | x | x |
Help us not forget (filtering/notifications) | x | x |
Escalation ("external" notification) |
| - |
Distributed (shared) information flow) | - | - |
Reporting (structured data) | x | (x) |
Knowledgebase | x | (x) |
External data repository connection | x | - |
Tailoring/Extending | x | x |
x = currently implemented, 
(x) = needs some tailoring to function, - = not implemented
...